Squatch Connect Privacy Policy

Effective October 26, 2026 · SaaSquatch Lab LLC

Squatch Connect is built so there is nothing about you to collect, profile, or sell. This policy describes the little we handle and why.

No account, no identity

Squatch Connect has no sign-up. Purchases are tied to an anonymous order identifier on your device — never to your name, email, or phone number. We do not require or perform identity (KYC) checks; travel eSIMs are roaming products registered in their issuing country.

What we process

• Orders: when you buy a plan we store the order id, the eSIM's ICCID and activation code, the plan purchased, and its expiry — the minimum needed for your eSIM to work and for support. Order records are deleted 90 days after the plan expires.
• Payments: handled entirely by Stripe. We never see or store your card number. We do not keep cards on file.
• Usage totals: we query the network supplier for how much data your eSIM has used so the app and widget can show data remaining. This is a byte count tied to the eSIM, not to you.

Squatch Connect in ChatGPT and other AI assistants

You can look up Squatch Connect plans from inside ChatGPT (through the Squatch Connect plugin) and other AI assistants that connect to our public plan lookup at www.saasquatchlab.com/mcp. When you ask about plans, the assistant sends us only what the lookup needs: a destination, and if you ask for a recommendation, your trip length in days and a usage level (light, moderate, or heavy). We do not receive your chat, your name, or your assistant account, and the lookup asks for no personal information. We do not store these lookups; our hosting providers keep standard technical request logs (which can include an IP address) on a short rolling schedule. Nothing can be bought inside an assistant — plans are purchased only in the Squatch Connect app. What the assistant itself does with your conversation is governed by that assistant's own privacy policy, such as OpenAI's for ChatGPT.

What we don't do

• No advertising SDKs, no third-party analytics, no cross-app identifiers.
• No marketing email. An email address is only used if you contact support.
• No sale, rental, or sharing of personal information with data brokers — there is nothing to share.
• No location tracking. The app never asks for location permission.

An eSIM is not a privacy shield

The mobile network serving your data can observe traffic like any carrier can. Squatch Connect does not encrypt, tunnel, or anonymize your traffic. What it protects is the purchase: no identity is attached to the line, and this app does not harvest your data. For private browsing, run the encryption app of your choice over our eSIMs.

Service providers

We use Stripe (payment processing) and wholesale eSIM network suppliers (plan provisioning and usage totals). Each receives only what is required to perform its function.

Your rights

You can request deletion of your order records at any time. Contact support@saasquatchlab.com with the order id or ICCID shown in the app.

Changes

We will post any changes to this policy on this page with a new effective date.

← saasquatchlab.com